Technical Support

kaiyiee Information Technology Co., Ltd. • Midland, TX

425d • $80,000 - $150,000 • Remote

About The Position

The Technical Support role at Kaiyiee Information Technology Co., Ltd. involves providing on-site inspection and support for layflat hose products used in water transfer operations. The position requires hands-on experience and aims to identify pain points in the field while suggesting improvements for product development. The ideal candidate will be based in Midland, TX, and may also engage in market-related responsibilities.

Requirements

• Local resident of Midland or willing to relocate to Midland.
• Experience in water transfer operations.
• Familiarity with layflat hose products and their applications.
• Strong problem-solving skills and ability to offer practical solutions.
• Good communication skills and customer service orientation.
• Basic market knowledge and research skills.

Responsibilities

• Provide technical support and service as a manufacturer representative to investigate layflat hose issues on site.
• Hands-on experience with layflat hose products, including operation and maintenance.
• Identify and understand pain points of field engineering.
• Offer suggestions for product enhancements and future development directions.
• Conduct site visits in Midland to understand and address on-site needs.
• May involve some market research and analysis tasks.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed