Technical Support
Mphasis•Carrollton, TX
429d•$43,680 - $43,680
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About The Position
The Technical Support role at Mphasis Limited involves providing customer support through various channels including calls, emails, and chat. The position requires effective troubleshooting of retail systems and desktop support, ensuring customer satisfaction by managing incidents and service requests according to ITIL guidelines. The role operates in a flexible 24x7 environment with rotating shifts, including weekends and overnight shifts.
