Technical Support / Web Developer

O'Connor Plumbing-posted 9 days ago
Full-time • Entry Level
Onsite • Frederick, MD
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Join the Team! We’re looking for a versatile and resourceful technical professional who enjoys solving problems across both hardware and software. This hybrid role combines PC troubleshooting and setup, day-to-day IT support, and web/application development.

  • Provide first-line PC triage, troubleshooting, and system setup for new and existing users
  • Configure workstations, install software, and assist with basic networking tasks
  • Support users with technical issues in a clear, patient, and solution-oriented manner
  • Develop and maintain websites, internal tools, and small applications
  • Assist with client/server programming tasks and database-driven systems
  • Collaborate on technical projects, documentation, and process improvements
  • Help streamline workflows and identify opportunities for automation
  • Strong troubleshooting instincts and confidence diagnosing PC issues
  • Experience with Windows environments, system setup, and common IT tools
  • Working knowledge of web development (HTML, CSS, JavaScript, .NET)
  • Familiarity with databases (SQL Server) and basic client/server concepts
  • Ability to switch between IT support tasks and development work as needed
  • Clear communication skills and a willingness to learn new technologies
  • A self-starter mindset - you enjoy figuring things out
  • Familiarity with vbScript, classic ASP, or VBA
  • Scripting or automation experience (PowerShell, Python)
  • Understanding of networking fundamentals
  • Prior helpdesk or MSP experience
  • Paid weekly (every Friday)
  • Paid holidays, PTO, and your birthday off
  • Medical, dental, and vision insurance
  • Company-paid life insurance; employee-paid supplemental insurance
  • 401(k) Retirement Plan with company match program
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