Technical Support Specialist
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About The Position
SYSCON International’s PlantStar division is looking for a Technical Support Specialist. The ideal candidate will use practical IT and Software skills and hands-on skills to assist customers with using PlantStar MES software and systems installed in their manufacturing plants. Linux command line, SQL (PostgreSQL and MySQL), Python, Bash scripting and other experience is a must. The Technical Support Specialist will also assist in the installation and configuration of PlantStar software, implementation of customer specified reports using Python, Bash and similar software, as well as helping to diagnose, repair, assemble and test customer equipment both remotely and in the lab. Solid reading comprehension, technical skills, good communication and customer relationship skills are a must to facilitate and build solid customer relationships.
