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The Technical Support Specialist at Turning Point of Central California Inc. is responsible for providing technical assistance to computer users, addressing inquiries related to software and hardware operations, and ensuring the smooth functioning of computer systems. This role involves translating user requirements into functional specifications, setting up equipment, and maintaining records of system performance and issues. The specialist will work closely with program directors and staff, reporting directly to the Information Systems Manager, and will be expected to communicate effectively across various levels of the organization.