Skedda is a leading global workplace management platform dedicated to streamlining desk and room reservations and scheduling. We serve over 7,000 customers and nearly two million users, including IBM, Siemens, Mercedes-Benz, and Harvard University. Today, the product includes functionality such as floor plan visualizations, desk and meeting room booking, visitor management, and utilization reports and analytics. Skedda integrates with key workplace tools like Microsoft365, Google Workspace, and Slack; and has won awards from G2, Capterra, and SoftwareAdvice. We’re looking for a Technical Support Specialist to bridge the gap between our customers and our technology. In this role, you’ll act as a trusted product expert, resolving complex technical issues, ensuring timely responses, and empowering customers to get the most out of our platform. You’ll be a trusted advisor to prospects and customers, helping them understand how our solutions meet their needs, and you’ll play a key role in ensuring customer satisfaction and retention.