Technical Support Specialist

1WorldsyncChicago, IL
406dRemote

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About The Position

The Technical Support Specialist at 1WorldSync is responsible for providing first-level technical support for technology-based commercial services. This role involves responding to customer support queries, understanding customer needs, and guiding them through problem resolution and functional training. The specialist will work within a high-performing customer support center environment, ensuring adherence to service desk operating procedures and service level agreements.

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