Technical Support Specialist II, IR Client Services
University of Texas Southwestern Medical Center•Dallas, TX
211d
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About The Position
This position supports the campus cost recovery desktop support team by working tickets, assisting clients with issues, and providing general IT technical support as needed to support ad hoc billable support requests as well as annual support agreements. Our preferred candidate possesses excellent customer service and PC Troubleshooting skills. Advanced degree and or related certifications a plus, but not required. This position works is not remote/hybrid and works 100% on campus. Previous experience with End User Technical Support, HTML, SharePoint, and Apple is required. Experience with Linux is preferred.
