Technical Support Representative
TEKsystems•Peachtree Corners, GA
2d•$25 - $27•Hybrid
About The Position
Join a cutting-edge technology company providing first-class technical support to customers. You’ll troubleshoot issues, assist clients across multiple channels, and help improve processes through detailed reporting.
Responsibilities
- Resolve technical issues for software, hardware, and web-based solutions
- Maintain expertise on company products and solutions
- Support customers via calls and emails
- Document bugs and trends for process improvement
- Deliver exceptional customer service
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
