Baxter International-posted 10 months ago
$51,200 - $70,400/Yr
Full-time • Entry Level
Remote • Skaneateles, NY
Miscellaneous Manufacturing

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

  • Analyze reported issues and follow troubleshooting guidelines.
  • Establish root causes and identify resolutions for software and hardware product issues.
  • Provide support to distributors and end users for Welch Allyn Physical Exam products.
  • Deliver troubleshooting steps to help identify and resolve customer issues.
  • High School Diploma or GED required.
  • 3+ years of experience; 2+ years in a customer focus role preferred.
  • Fluency in English.
  • Ability to understand and speak Spanish fluently is desirable.
  • Proficient keyboard and digital literacy, including functional knowledge of Excel and MS Word.
  • Knowledge of SAP and similar order management and processing systems.
  • Numerate and accurate, particularly in relation to data integrity.
  • Possess a positive attitude, sensitivity to customers' needs, enthusiasm and exceptional telephone and listening skills.
  • Excellent analytical and process flow optimization skills allowing for basic troubleshooting.
  • Medical and dental coverage that starts on day one.
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
  • Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount.
  • 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching.
  • Flexible Spending Accounts.
  • Educational assistance programs.
  • Paid holidays and paid time off ranging from 20 to 35 days based on length of service.
  • Family and medical leaves of absence.
  • Paid parental leave.
  • Commuting benefits.
  • Employee Discount Program.
  • Employee Assistance Program (EAP).
  • Childcare benefits.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service