Technical Support Rep 1 - ECS
Momentum Telecom•Alcoa, TN
207d
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About The Position
The Technical Support Rep 1 is responsible for providing advanced technical support to Momentum Retail customers as well as escalated issue resolution for Momentum Resellers. This role involves answering calls, utilizing resources to resolve customer issues, and adhering to company policies while maintaining performance standards. The representative must demonstrate exceptional customer service skills and work effectively with team members.
