Technical Support Professional - Power Hardware
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About The Position
We are seeking an experienced IBM Power Hardware Remote Technical Support Professional to join our team and provide expert-level technical support for our clients using IBM Power Systems. This remote role offers an exciting opportunity to work with cutting-edge technology, troubleshoot complex hardware issues, and ensure optimal system performance for our clients. The role of an IBM Power Hardware Remote Technical Support Professional is crucial in ensuring the smooth operation of IBM Power Systems hardware for clients. By troubleshooting issues, coordinating hardware repairs and replacements, and maintaining strong customer relationships, professionals in this role help clients optimize their IBM Power infrastructure and prevent costly downtime. Meeting SLA requirements, proactive problem-solving, and keeping up with technological advancements are key to excelling in this position.
