Meet the Smart Safety Company At Safe Fleet our name says it all. We make fleet vehicles – and everyone in and around them – safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world’s biggest fleet safety problems. Our core value is safety. Without safety first, efficiency and productivity are not possible. This is true for our products, our culture, and our relationship with our community. Our vision is to reduce preventable deaths and injuries in and around fleet vehicles with a goal of ZERO accidents. We are re-defining what safety means for fleets of every type – from school buses to waste collection trucks, firefighting to utility vehicles, police cruisers to delivery vans. Whether you work in our Charlotte plant to build life-saving stop arms for school buses, or design advanced camera vision products in our Vancouver office, forge valves and high-quality nozzles to fight fires, or dream up new ways to protect fleet operators in our Corporate HQ in Kansas City, you’ll contribute to our goal to keep everyone safe. We are a fast-growing manufacturing, service, and technology company with over 1700 employees in over 15 locations across Canada and the US. We’re looking for motivated self-starters with innovative thinking to join our team and help us achieve our growth and performance goals. Sound like you? JOB SUMMARY We are looking for a proactive and experienced Technical Support Manager to lead our team, supporting both telematics software and hardware solutions. This highly visible role combines leadership with hands-on technical expertise. The ideal candidate will excel in team management, resolving complex technical challenges, and delivering outstanding customer experience. As Technical Support Manager, you will balance overseeing daily operations, mentoring team members, and working in the field on installations and troubleshooting. Acting as the key liaison between customers, product and engineering teams, and field technicians, you will ensure seamless communication and exceptional service delivery.