Technical Support Engineering Intern - Summer 2026

Verkada • San Mateo, CA

121d • $30 - $33

About The Position

Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.

Requirements

• Available for a full-time (40 hours per week) in-person internship for Summer 2026 in San Mateo, CA
• A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
• Coursework experience with computer networking, Linux, and computer systems
• Problem-solver with a keen eye for detail
• Ability to clearly and confidently communicate complex technical information
• Thrive in a team environment

Nice To Haves

• Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required

Responsibilities

• Solve complex network, hardware, and software issues for the Verkada platform
• Provide customers with best practices for system design and integration
• Clearly explain technical concepts to customers both verbally and in writing
• Take charge of customer issues from start to finish, ensuring a successful resolution
• Collaborate with our Engineering and Product teams to test new products and identify bugs
• Create content for our Knowledge Base to help others
• Get involved with lab testing and various team projects

Benefits

• Monthly housing stipend for those relocating to the area, in addition to a competitive hourly wage
• Daily lunch catered onsite, complimentary barista-made drinks, and fully stocked snacks
• Intern-exclusive events and mixers, including opportunities to connect with other interns across different teams
• Cross-functional collaboration opportunities
• Lunch & Learns with company executives

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Publishing Industries
• Education Level: Bachelor's degree