Technical Support Engineer
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About The Position
As a Technical Support Engineer at HID, you will provide expert-level support for a suite of identity and card printing solutions, including Fargo printers, Asure ID software, and Fargo Connect. Serve as a critical resource for HID’s sales teams, partners, and end-users—troubleshooting technical issues, guiding product selection, and ensuring seamless setup and usage. With a strong foundation in IT systems, smart card encoding, and customer service, helping bridge the gap between technical complexity and customer success. An ideal candidate combines deep product knowledge, problem-solving, and communication to deliver a high-quality support experience that strengthens HID’s market presence.
