Technical Support Engineer

Vestas•Fort Collins, CO

3d•$85,000 - $120,000

About The Position

As a Technical Support Production Engineer within the Technical Support Department, you are responsible for maintaining the stability and performance of the carbon composite turbine production systems. Each Technical Support Engineer monitors systems, respond to incidents, troubleshoots issues, and ensures that production is restored quickly if/when problems occur.

Requirements

Bachelor’s degree in engineering (Mechanical or Manufacturing/Industrial with a broad understanding of Electrical and Chemical preferred
5+ years related experience and/or training; or equivalent combination of education and experience
Proficiency in multiple types of controls, tooling geometry, machine tool processes, and fixture design
Experience with lean manufacturing, process optimization, and continuous improvement methodologies
Knowledge and experience in the application of quality, health, safety, and environmental management systems
Demonstrated Teamwork Skills
High Degree of Flexibility
A keen interest in developing new skills and understanding
Commitment to High Standards and Team Engagement
Personal Desire/Value to Produce Quality Work
Ability/Desire to work as Craftsman with Hand tools
Problem solver oriented
Good communication skills
Effective leadership skills
Offers direction for their team and tasks
Customer focused

Nice To Haves

Experience with PTC Creo, SolidWorks, and AutoCAD
Knowledge of advanced product quality planning (APQP) and production part approval (PPAP)
Knowledge and experience in factory and site acceptance tests for new equipment (FAT/SAT)
PLC (programable logic controller)
Composite manufacturing experience
Knowledge and experience in using EAM systems (Enterprise Asset Management)
Knowledge and experience in SAP software

Responsibilities

Analyze existing manufacturing processes, identify production efficiencies
Conceive, design, develop, and test innovative solutions based on analysis and organizational objectives
Design methods and collaborates on ideas for maintaining or increasing production capacity while improving Safety, Quality, and Production Costs
Works closely with Production staff to meet production plan.
Process problems are identified which reduce downtime and conserve maintenance costs.
Analyze process failure modes and conduct root cause analysis to implement corrective actions both short term and long term solutions to reduce cost of poor quality and cycle time
Monitor process equipment to identify potential failure modes and develops solutions to eliminate the reoccurrence of those failures
Develop, create, and maintain required documentation for manufacturing processes, including flow charts, capacity and utilization studies, procedures, process work instructions, and tests
Follow and maintain organizational documentation systems and standards
Develop and update process procedures to ensure that documentation is accurate and understandable.
Collaborate with cross-functional teams to gain insights and direction
Interfaces with all levels of management and employees to gather information and provide guidance for implementation
Extensive support during introduction of new equipment, products, materials, and technology
Initiate, lead, and participate in improvement projects and capacity expansion/conversions
Review and create Investment requests regarding the purchasing of new equipment/materials
Coordinate equipment maintenance and improvements
Front line support for programming and troubleshooting Robotic & automated equipment/machines
Identifying PTS (Process Technical Specifications) or instructions when buying new equipment
Interpret Drawings, PII (Process Inspection Instructions) and PWI (Process Work Instructions)
Support control and audit of BOM (Bill of Materials)
Manage and conduct employee training for productivity improvement projects, and mentor fellow engineers and technicians
And all other duties as assigned