Technical Support Engineer
Salesforce•Dallas, TX
203d
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About The Position
Salesforce Inc. seeks Technical Support Engineer in Dallas, TX. The role involves developing and maintaining technical expertise in assigned areas of product functionality, demonstrating exceptional analytical, troubleshooting, and problem-solving expertise. The engineer will provide feature explanation and deliverability best practices, manage customer expectations, and maximize customer satisfaction. Responsibilities also include maintaining job-related training activities, researching and documenting customer issues, and creating knowledge content. The position may require some travel to Salesforce offices, and telecommuting is an option.
