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Dataiku is looking for a Cloud Support Engineer to join its rapidly scaling global Support team, primarily focused on supporting our growing customer base for Dataiku Online, a fully managed version of our Everyday AI Platform, along with helping our Enterprise customers with their technical and usage related questions through live chat. As a Cloud Support Engineer, you should be comfortable interfacing with end users through live chat and zoom, demonstrating excellent communication skills and proficiency in troubleshooting as you assist customers through a broad range of usage-related questions and/or technical issues with the platform. Furthermore, we are looking for someone who loves learning new cutting-edge technologies and is naturally driven to become an expert in their domain. Our ideal candidate is an autonomous individual who is passionate about getting big data and data science technologies working together to solve business problems, enthusiastic about helping our customers succeed with their use of Dataiku.
