Technical Support Engineer
PDS Tech
478d•$52,000 - $62,400
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About The Position
The Technical Support Engineer role at PDS Tech Inc involves providing technical assistance and support to customers primarily through telephone communication. The position requires resolving complex technical issues related to various ecosystems, documenting support cases, and collaborating with other technical staff to ensure customer satisfaction. This is a contract position based in Pittsford, NY, with a focus on maintaining service level agreements and contributing to the company's knowledge base.
