Technical Support Engineer II
ZP Group•Morrisville, NC
32d•$80,000 - $85,000•Hybrid
About The Position
Piper Companies is seeking a full-time Technical Support Engineer for a data security company located in Morrisville, NC. The Technical Support Engineer will work alongside the technical support team while proactively supporting customer needs. The Technical Support Engineer will need to sit on-site 2 days a week in Morrisville, NC.
Requirements
- 2+ years in customer technical troubleshooting and supporting SQL queries.
- Strong proficiency Microsoft Active Directory, Microsoft 365, and Outlook.
- Extensive experience in active directory specifically in forest and trees.
- Morrisville, NC hybrid 2 days on-site.
Nice To Haves
- Preferred experience in Cloud, AWS, GCP, Azure.
Responsibilities
- Analyzing technical issues from various sources.
- Building rapport with customers by responding promptly and addressing their needs.
- Ability to work with and handle a technical support team.
- Building out active directory forests and trees.
Benefits
- Medical
- Dental
- Vison
- 401k
- PTO
- holidays
- sick leave as required by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
251-500 employees
