Technical Support Engineer 1, Resi
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About The Position
Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry. We are looking for a Technical Support Engineer I who uses independent judgment in providing information, technical assistance, and support to Resi customers. Technical Support Engineer I provide technological systems support, maintenance, and testing for upkeep of customer systems; troubleshoots and resolves system hardware, software, and network failures and conflicts. A Technical Support Engineer I is typically the first contact many customers have with the company.
