Technical Support Coordinator, Tier 1
Maryland Institute College of Art•Baltimore, MD
237d•$22 - $28
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About The Position
The Tier 1 Support Coordinator serves as the first line of contact for customers seeking technical assistance. This position involves providing basic troubleshooting, resolving common issues, and escalating more complex problems to higher-tier support teams. The role requires excellent communication, problem-solving skills, and a strong customer service orientation to ensure customer satisfaction.
