Technical Support Champion (Flexible, Contract Role) (Remote)
About The Position
Why we're hiring for this role Since Day 1, Memberstack has gone above and beyond to help every customer get set up with our product and get the most value out of it. We love helping our customers, and they love supporting us back (here's what our customers say about us). We're honest in the advice we give our customers, diligent with our actions, and strive to be as accessible to our customers as friends are. We see Customer Support as a critical part of influencing our direction as a company and product. We're not only supporting existing customers but also building early processes to support the next 10,000 customers. We're offering flexible Customer Support roles to help Memberstack scale as our user base is growing rapidly.
Requirements
- Effective and empathetic writing + communication skills in English 💬
- Strong understanding of web development fundamentals ⚒
- Basic-Intermediate understanding of HTML and CSS 👩💻
- Basic understanding of JavaScript 👾
- Proficient in building HTML/CSS websites from scratch
- Experience working with Webflow
- Experience with Zapier and/or Integromate
Nice To Haves
- Squarespace
- Duda, etc.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
