Technical Support Analyst - Topeka, KS

Newcomer Funeral Service Group•Topeka, KS

1d•Onsite

About The Position

We are seeking an enthusiastic Technical Support Analyst to join our IT department in Topeka, Kansas. This on-site position is perfect for someone who thrives on troubleshooting, enjoys direct interaction with end users, and acts as a liaison between business requirements and technical solutions. In this role, you’ll support complex technical challenges, participating in system enhancements, managing vendor applications, and supporting IT initiatives that align with our business objectives. We’re looking for candidates who are inquisitive, team-oriented, and motivated to expand their technical and analytical abilities. Our benefits package includes medical, dental, prescription, and vision coverage; 401(K) with company match; paid time off; and avenues for professional development. This full-time opportunity is based at our headquarters in Topeka, KS. You’ll join a team that values innovation, collaboration, and ongoing growth. The position provides practical experience in both technical support and business-driven IT tasks, offering a strong foundation for advancing your career in information technology.

Requirements

Business or information systems-related bachelor’s degree or Minimum of 1 years’ experience as a Business Analyst or in a similar role
Proficient with Microsoft Windows and Microsoft Office products
Excellent verbal communication skills with a focus on building rapport with management, stakeholders, and end users
Strong people, analytical, consultative, and documentation skills
Highly motivated and self-directed
Proven analytical and problem-solving skills
Ability to effectively prioritize and execute tasks
Experience working in a team-oriented, collaborative environment
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard and mouse
Primary work location in Topeka, KS, with possible travel to other company locations