CoStar Group-posted 2 months ago
Full-time
Atlanta, GA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our Clients. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our Clients, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our Clients, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar Real Estate Manager is the leading platform for lease accounting, lease administration and the management of portfolios, transactions, projects and construction. Clients use CoStar Real Estate Manager to make smarter decisions and to enable their team to work together more effectively.

  • Deliver first-rate support to customers using strong technical skills and communication abilities.
  • Troubleshoot a variety of issues and answer questions about application tools.
  • Work closely with customers to find timely, thoughtful, and complete solutions.
  • Become a product expert by mastering application tools through continuous learning.
  • Build strong relationships with customers and actively listen to their needs.
  • Diagnose complex technical issues, research solutions, and develop effective workarounds.
  • Collaborate effectively with colleagues in different teams to provide seamless support experiences.
  • Bachelor's degree from an accredited, not-for-profit University or College.
  • A track record of commitment to prior employers.
  • Strong verbal and written communication and relationship-building skills.
  • Ability to troubleshoot Windows applications and understand SaaS models.
  • Independent work ethic, time management, and problem-solving skills.
  • Collaborative and adaptable team player with a learning mindset.
  • 6+ months of SQL experience (academic or professional).
  • Experience with database and web-based software.
  • Knowledge of commercial real estate industry.
  • Willingness for occasional after-hours support.
  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug.
  • Life, legal, and supplementary insurance.
  • Virtual and in person mental health counseling services for individuals and family.
  • Commuter and parking benefits.
  • 401(K) retirement plan with matching contributions.
  • Employee stock purchase plan.
  • Paid time off.
  • Tuition reimbursement.
  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent).
  • Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups.
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.
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