Harver is the industry leading hiring solution helping organizations optimize their talent decisions. Rooted in over 35 years of rich data insights, the company's portfolio of solutions enables organizations to make the best talent decisions across the entire employee lifecycle. Having processed over 100 million candidates, Harver provides trusted, flexible, and adaptable offerings making hiring better, faster, and fundamentally more fair. More than 1,300 customers trust Harver to help put purpose to work. At Harver, we are: Collaborative - We embrace the power of collaboration and recognize that every individual brings unique strengths to the table. Curious - We embrace curiosity as a driving force for continuous learning and innovation. Transparent - We believe in fostering an open, honest, and accountable environment where information flows freely and clearly. Job Overview: In this role you get to: Investigate and solve challenging and time-sensitive production issues, often in support of our enterprise and mid-market clients Manage an evolving queue of support tickets, working them in accordance with our established Service Level Agreements Research, troubleshoot and develop solutions in web-based and mobile web SaaS applications, encompassing technologies like: Microsoft technologies, HTML, JS libraries, and MS SQL Server and Mungo DB databases, SAML Configure and customize our applications to meet unique customer requirements Interact and collaborate with our end user support, client success, integration specialists, and product development teams