Eurofins-posted 4 months ago
Full-time • Mid Level
Louisville, KY
Professional, Scientific, and Technical Services

The Technical Supervisor is responsible for specimen labeling, processing, test performance and storage, lab maintenance, supply stocking, logging temperature and lot numbers, aliquoting reagents, and following standard lab procedures, safety guidelines, and HIPAA policies. The position is also responsible for processing samples with molecular technologies other than TEM-PCR, such as qPCR. On days assigned as lead, also responsible for reviewing patient testing data and QC results, reporting test results, overall direction of patient testing, and communication of testing to Client Services, clients, sales, and the next lead. Responsible for training and competency assessment of testing personnel. Responsible for supervision of the clinical laboratory operation and the personnel performing testing and reporting of test results. Responsible for the clinical lab training and competency program, maintenance of laboratory inventory, and assuring test performance remains within lab specifications. Must be accessible to testing personnel at all times testing is performed when assigned as Technical Supervisor to provide on-site, telephone or electronic consultation to resolve technical problems in accordance with policies and procedures established by the Laboratory Director.

  • Follow standard operating procedure for specimen handling and processing, test analyses, and maintain accurate documentation for specimen traceability.
  • Adhere to established policies and procedures whenever test systems are not within acceptable performance levels.
  • Document all corrective actions taken when test systems deviate from established performance specifications.
  • Perform assigned TEM-PCR lab duties accurately and efficiently, including properly handling equipment.
  • Stock laboratory with supplies in addition to clean and decontaminate laboratory instruments and testing areas.
  • Setup and perform testing of samples for troubleshooting, clinical, and stability studies.
  • Setup and assist with validation and verification studies of laboratory tests.
  • Properly document records of studies performed, assuring traceability.
  • Perform assigned qPCR lab duties accurately and efficiently including properly handling qPCR equipment.
  • Consult with the QC Supervisor and/or the Quality Assurance and Safety Officer about all quality concerns in a timely fashion.
  • Ensure reagents are QC tested before use with patient testing or concurrently with their first use.
  • Handle problems, troubleshooting, and judgment calls when situations arise that are not addressed in any procedure.
  • Review communication channels frequently to ensure all timely needs are handled and all updates are communicated properly.
  • Document processing errors, non-conformances, or deviations from standard procedure that may occur.
  • Coordinate any delayed testing and delay notifications according to policy.
  • Assure all repeat specimens and client error resolutions are in testing, and that no specimen is delayed testing due to an oversight.
  • Verify client errors and log them in the Laboratory Information System.
  • Direct the overall flow of testing, emphasizing efficiency, and TATs.
  • Enter, review, verify, and release patient results in the Laboratory Information System.
  • Ensure testing records are completed and filed appropriately.
  • Review of nonconformances or errors and ensure issues are corrected or additional training is provided.
  • Oversee nonconformance logs and approve corrective actions.
  • Perform technical performance evaluations in conjunction with the Administrative Operations Manager.
  • Maintain and update all technical laboratory policies to meet current practices and CAP Standards.
  • Consult the Quality Assurance and Safety Officer as needed.
  • Perform, document and ensure that training and competency assessments for lab employees are current.
  • Ensure staff are meeting performance standards and code of conduct.
  • Provide day-to-day supervision of high complexity test performances by testing personnel.
  • Monitor test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
  • Prepare schedules for work assignments, training and competency assessments.
  • Review quality and control monitors and initiate action/correction as directed by Quality Assurance.
  • Serve as a leader in the department, ensuring staff are communicated to effectively and demonstrating the needs of the business.
  • Bachelor's degree in Medical Technology, Clinical Laboratory Sciences, or a Life Science such as Biology or Chemistry is preferred.
  • Laboratory certification preferred.
  • Qualify as Testing Personnel as defined by CLIA rule § 493.1489.
  • Qualify as a Technical Supervisor as defined by CLIA rule § 493.1449 for all CAP required Technical Supervisor duties and State Regulations.
  • Minimum of 4 years' experience in a High Complexity Clinical Laboratory.
  • Must possess proficiency with basic computer programs.
  • Must be able to multitask and keep up in a fast-paced environment.
  • Must work well on your own with minimal supervision.
  • Must demonstrate key problem solving skills: active listening, analysis, research, creativity, communication, dependability, decision making, and team building.
  • Authorization to work in the United States indefinitely without restriction or sponsorship.
  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options.
  • Life and disability insurance.
  • 401(k) with company match.
  • Paid vacation and holidays.
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