Technical Staff Engineer- Applications

Microchip Technology Inc.•Austin, TX

1d•Onsite

About The Position

Microchip Technology Inc. is a global organization with a 17,000-member team, known for designing technology that powers the world. The company fosters a culture of trust, empowerment, respect, diversity, and communication, supporting employee growth and stability through programs like the nationally-recognized Leadership Passage Programs. Microchip's Data Center Solutions (DCS) business unit specializes in industry-leading performance, reliability, and security across next-generation interconnect and storage technologies, including PCIe® switches and retimers, smart storage controllers, RAID solutions, SAS/SATA I/O controllers, SAS expanders, NVMe controllers, and emerging CXL™ architectures. These products are deployed by top AI server and storage OEMs, hyperscale cloud providers, and enterprise data-center customers, powering workloads from large-scale storage infrastructure to cutting-edge AI/ML training clusters. The Technical Staff Engineer – Applications will join the rapidly expanding DCS organization in Austin, TX. This role involves close collaboration with product development, validation, marketing, and sales to ensure customer success in designing, deploying, and scaling platforms. The engineer will work directly with engineering teams at leading hyperscalers and global OEMs, supporting design wins, platform bring-up, and production ramp. This position offers hands-on engagement with advanced data-center, AI/ML, and storage technologies, directly impacting customer success and business growth.

Requirements

Bachelor’s degree in Electrical Engineering, Computer Science, or Computer Engineering, with 12.5+ years of relevant industry experience.
Ability to collaborate effectively with cross‑functional, geographically distributed teams to drive engineering excellence and successful project outcomes.
Working knowledge of PCI Express (PCIe).
Strong software and firmware development skills, with deep experience debugging multi‑threaded architectures.
Proficiency in C and C++ programming; experience developing test scripts in Perl, Bash, or Python.
Prior experience with UNIX and Windows (Wintel) driver development, as well as firmware development on lightweight embedded operating systems such as ThreadX, VxWorks, eCos, or similar RTOS platforms.
Customer‑facing engineering experience, including technical support, issue analysis, and root‑cause debugging.
Hands‑on experience using bench‑top equipment such as protocol analyzers, exercisers, logic analyzers, and other storage‑related test tools.
Strong understanding of system‑level firmware/hardware interactions, with excellent analytical and problem‑solving capabilities.

Nice To Haves

Prior experience in the storage industry, with familiarity collaborating closely with marketing and sales teams.
Excellent communication and presentation skills, with the ability to effectively engage across cross‑functional engineering and customer teams.
Hands‑on experience with RISC‑based embedded processors, preferably MIPS.
Strong debugging capabilities, including experience with kernel‑level debugging tools (e.g., WinDbg), JTAG, and serial interfaces.
Comprehensive understanding of computer system design, including server and storage architectures, microprocessors, I/O interfaces, electronics hardware development, and basic programming in Python and C.
Proficiency in system and hardware debugging using laboratory tools such as multimeters, oscilloscopes, and Linux‑based diagnostic utilities.

Responsibilities

Lead customer platform enablement for Microchip Switchtec® PCIe® switch products, driving robust, system‑level solutions for next‑generation data‑center and AI platforms.
Partner with hyperscale AI and global storage customers to define technical requirements, manage deliverables, and support platforms from early board bring‑up through production release.
Provide advanced technical support by driving platform‑level debug, resolving complex system issues, and developing high‑quality collateral such as hardware guides, reference designs, firmware updates, and software tools.
Travel to customer sites as needed to debug systems, support deployments, and ensure successful integration of PCIe switch products.
Deliver technical training and presentations to internal field teams and customer engineering groups; mentor junior engineers and support their technical development.
Work independently and cross‑functionally to solve challenging engineering problems across hardware, firmware, and system integration.
Lead technical discussions and customer engagements to optimize system design, performance, and reliability.
Ensure seamless product integration and lifecycle management through close collaboration with customers, product teams, and internal stakeholders.
Continuously expand expertise in next‑generation PCIe, CXL, and storage architectures, as well as Switchtec product capabilities.
Collaborate with hardware, software, QA, and product management teams to define requirements and deliverables for new and existing products.
Troubleshoot and resolve firmware and system‑level issues using advanced tools, methodologies, and data‑center‑class debug workflows.