Technical Specialist II (R&D)
About The Position
Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: This role provides comprehensive technical support by testing, documenting, and troubleshooting products, delivering training and jobsite evaluations, and collaborating with colleagues, customers, and industry partners to ensure proper application, performance, and continuous improvement.
Requirements
- Bachelor's degree or High school diploma + 4 years' experience in the same or similar role in lieu of degree is acceptable.
- 2+ years' related experience.
- Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
Responsibilities
- Provide accurate, timely product application, qualification, and troubleshooting support for colleagues and external partners.
- Assist with on-site product application, training, and substrate reviews.
- Support creation and maintenance of technical documentation, training programs, marketing collateral, and testing/validation reports.
- Collect and analyze laboratory data for product- or project-specific testing.
- Perform in-field and in-house lab testing for chemical compatibility, adhesion, new applications, product development, and competitor analysis.
- Conduct job site evaluations with customers and sales reps to recommend proper products and installation methods.
- Draft technical communications including installation instructions, job qualification parameters, and competitive product comparisons.
- Provide timely answers to product usage, specification, repair, environmental, and jobsite problem inquiries.
- Ensure proper product performance through correct application and jobsite qualification techniques.
- Deliver clear technical support and recommendations to stakeholders, leveraging knowledge of Tremco’s product portfolio.
- Actively participate in industry organizations to stay informed on trends and standards
- Develop and prepare precise technical drawings and documentation
- Identify, address, and escalate product performance issues as appropriate
- Support laboratory functions and adjacencies (ex. ASTM, waste management, ISO, Procurement, etc.)
- Perform all other duties as assigned
Benefits
- health insurance
- paid holidays
- paid time off
- 401(k) Savings and Trust & Plan with company match
- Company Pension Plan
- Performance Based Bonus/Commission
- continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
