Technical Specialist II, IS-Mod

Mayo Clinic•Rochester, MN

About The Position

Occasional travel to Rochester may be required based on departmental needs. Proactively assumes a team leadership role to direct and coordinate the work of other staff. Assigns tasks to staff taking into consideration workload balancing, skill sets, technical knowledge, and criticality of the tasks. Serves as a consultant or tutor in many specific technical areas of expertise to staff throughout the Department of Information Technology (IT). Serves on appropriate committees, acts as a resource to institutional committees, on an ad hoc basis, provides consultation in their area of expertise, and facilitates institutional work groups. Leads technical planning for areas supported by work unit as part of yearly division planning, and serves as an active member or facilitator of technical workgroups needed to advance project objectives. Leads committees to establish technical standards, promote integration of data, and/or coordination of projects across work units. Responsible and accountable for the on-time completion of tasks and projects as assigned, demonstrating a commitment to meet deadlines and priorities. Provides leadership in the technical design, system architecture, design, selection, and application of the of information systems resources to satisfy the requirements of the systems. Participates in major technical decisions, develops technical proposals that consider alternatives and business case, gains needed institutional approvals, and works effectively across departmental organizations gaining consensus of stakeholders. Is recognized beyond their division as a technical expert and is sought out for their in-depth knowledge. Also, is knowledgeable and applies a broad range of current technologies and recognizes how they fit into Mayo’s environment. May participate in industry committees or organizations. Facilitates system technical reviews within the institution to ensure appropriate technical architecture and design, including understanding and applying concepts of enterprise architecture to ensure systems align, adhere and integrate within Mayo Information Technology enterprise environment. Works independently on all projects and assignments escalating to others based upon scope of authority, producing dependable results that consistently meet objectives. May be required to provide 24/7 on-call support. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Requirements

Bachelor’s degree and 8 years’ experience including 5 years’ of demonstrated technical experience and 3 years of demonstrated leadership experience OR Associates Degree and 10 years' experience including 5 years’ of demonstrated technical experience and 3 years of demonstrated leadership experience.
Often moves among different work areas and seeks to do so.
Demonstrated project and deliverable consistency through repeatable and reliable performance.
Demonstrates initiative and self-motivation to complete tasks and assignments on time.
Proven evidence of project management skills.
Demonstrated oral and written communication, organization, problem solving, and facilitation skills.
Evidence of mastery level expertise in multiple technologies.
Demonstrated ability in solving complex technical problems with multiple technologies.
Experience working in healthcare technology.
Exposure to managing both custom developed and vendor-supplied applications.

Nice To Haves

Masters degree in applicable field preferred.
Expertise with Microsoft Active Directory (AD) administration.
Understanding of Entra ID/Azure Active Directory and related Azure tools (Azure AD Connect, Azure Arc, Azure Monitor, Azure Analytics, Microsoft Authenticator).
Understanding of Identity Verification and Validation
Understanding of NIST Identity Assurance Level Standards
Understanding of Privileged Access Management tools and technologies
Experience with Microsoft PowerShell.
Experience with Active Directory Federation Service (ADFS).
Experience with cloud identity providers - Entra ID, Google Cloud Platform, etc.
Experience with server architecture, operating systems, and operating system patching.

Responsibilities

Proactively assumes a team leadership role to direct and coordinate the work of other staff.
Assigns tasks to staff taking into consideration workload balancing, skill sets, technical knowledge, and criticality of the tasks.
Serves as a consultant or tutor in many specific technical areas of expertise to staff throughout the Department of Information Technology (IT).
Serves on appropriate committees, acts as a resource to institutional committees, on an ad hoc basis, provides consultation in their area of expertise, and facilitates institutional work groups.
Leads technical planning for areas supported by work unit as part of yearly division planning, and serves as an active member or facilitator of technical workgroups needed to advance project objectives.
Leads committees to establish technical standards, promote integration of data, and/or coordination of projects across work units.
Responsible and accountable for the on-time completion of tasks and projects as assigned, demonstrating a commitment to meet deadlines and priorities.
Provides leadership in the technical design, system architecture, design, selection, and application of the of information systems resources to satisfy the requirements of the systems.
Participates in major technical decisions, develops technical proposals that consider alternatives and business case, gains needed institutional approvals, and works effectively across departmental organizations gaining consensus of stakeholders.
Facilitates system technical reviews within the institution to ensure appropriate technical architecture and design, including understanding and applying concepts of enterprise architecture to ensure systems align, adhere and integrate within Mayo Information Technology enterprise environment.
Works independently on all projects and assignments escalating to others based upon scope of authority, producing dependable results that consistently meet objectives.
May be required to provide 24/7 on-call support.
Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.