Technical Solutions Specialist, Vista (Inside Presales)

Presidio

1d • Remote

About The Position

Presidio has an opportunity for a motivated, intelligent, and energetic individual to join our National PreSales team supporting our Vista customer base. As a Technical Solutions Specialist, you will serve as a strategic presales engineering resource focused on Cisco, a market-leading technology provider. In this customer-facing role, you will collaborate with customers, Account Managers, and fellow Solutions Architects to drive pipeline growth, deliver enablement, and help position innovative solutions.

Requirements

• Strong passion for continuous learning, professional development, and emerging technologies
• Associate’s degree in information technology, computer science, or similar field of study; OR equivalent experience and/or equivalent military experience
• Foundational knowledge in cloud or AI infrastructure technologies; cybersecurity technologies; OR networking, firewall, OR wireless technologies
• Excellent verbal, written, and presentation skills with the ability to explain complex concepts clearly
• Proactive, self-driven mindset with a focus on customer success and collaboration

Nice To Haves

• Bachelor’s degree in information technology, computer science, or similar field of study; or equivalent experience and/or equivalent military experience
• Experience in cloud or AI infrastructure technologies; cybersecurity technologies; or networking, firewall, or wireless technologies
• Experience with Infrastructure configurations, Statement of Works, and/or contracts in an IT Services industry
• Participation or graduation from an industry or manufacturer training program for IT/PreSales engineers
• Familiarity with Cisco’s go-to-market messaging, tools, and partner ecosystem
• Experience engaging with OEM partners in joint sales motions, particularly in cloud, and AI infrastructure
• Experience working in IT professional services, either for a manufacturer, value-added reseller (VAR), or IT solution provider

Responsibilities

• Act as a technical resource for Cisco-based solutions in presales engagements
• Deliver solution overviews and enablement to internal teams and customers
• Contribute to the development of sales strategies and support customer-facing efforts
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
• Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
• Ensure quality and consistency of presales deliverables by following standardized processes and workflows
• Collaborate with other team members to provide solutions for Presidio’s customers
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
• Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution
• Assist in resolving presales challenges and maintaining high levels of customer satisfaction
• Deliver client-facing status updates, presentations, and documentation throughout the sales cycle
• Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities
• Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees