Technical Solutions Engineer, Lightpath

Verily • Boston, MA

83d • $111,000 - $157,000

About The Position

Lightpath is Verily's digital care platform for chronic condition management, using personalized pathways, advanced analytics, connected devices, and behavioral science to empower care teams with timely interventions. It seamlessly integrates into clinical workflows, offering actionable insights for managing conditions like type 2 diabetes, hypertension and obesity. As a Technical Solutions Engineer on the Lightpath team, you will be pivotal in translating client needs into robust technical solutions while upholding Lightpath's standards for technical excellence. You will collaborate closely with internal client-facing stakeholders to understand requirements, and work with Product, Engineering, and external partners to design, specify, and manage the implementation of these solutions. You'll also help scale our client integration capabilities by developing reusable components, defining best practices and optimizing existing processes.

Requirements

• BA/BS in Computer Science, Information Systems, or a related field, or equivalent practical experience.
• 2-5 years in a customer-facing technical role (e.g., Technical Solutions Engineer, Integration Engineer), with experience managing technical projects or implementation workstreams.
• Proficiency in SQL and at least one general-purpose programming language (e.g., Python, Java, Go, or C++); strong troubleshooting skills across distributed systems.
• Excellent communication skills with the ability to explain technical concepts to both developers and external partners.

Nice To Haves

• Proven ability to translate client needs into technical requirements, specifications, and solutions across the full development lifecycle.
• Experience with cloud platforms (e.g., GCP, AWS, Azure) and API development/integration using REST, SOAP, or gRPC, including API documentation tools like Swagger/OpenAPI.
• Familiarity with data processing, data warehousing, and analytics technologies; healthcare or life sciences data experience is a plus.
• Strong project management skills with a track record of leading multiple client engagements and coordinating cross-functional and external teams.
• Demonstrated success in delivering and rolling out technical business solutions, from feature definition to deployment.

Responsibilities

• Design, build, and maintain robust data pipelines and API integrations to enable core product functionality and client success.
• Configure and customize the Lightpath platform to meet specific client technical requirements and project goals.
• Lead client onboarding by implementing technical solutions that drive adoption and effective use of the platform.
• Develop product features, automation tools, and enhancements at the integration layer to streamline deployment, monitoring, and management.
• Create and maintain comprehensive technical documentation and resolve client-reported issues through troubleshooting and root cause analysis.

Benefits

• Base salary range of $111,000 - $157,000 + bonus + benefits.

What This Job Offers

• Job Type: Full-time
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees