Technical Solutions Consultant

Google • Boulder, CO

113d • $123,000 - $176,000

About The Position

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more). As a Technical Solutions Consultant, you will play a key role in designing and implementing technical solutions (e.g., dashboards, reporting solutions, and Colabs) that drive insights from user data, optimize workflows, and improve the user experience across products. You will deliver solutions of moderate to high scope and complexity from ideation to execution, working closely with product teams, data scientists, and vendor operations. This role requires the ability to not only build and maintain systems and tools, but also to improve existing solutions. You will be transforming business needs into technical solutions that result in enabling our stakeholders to advocate for a better experience for our users. Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Requirements

• Strong technical skills in designing and implementing solutions.
• Experience with data analysis and reporting tools.
• Ability to work collaboratively with cross-functional teams.
• Strong problem-solving skills and attention to detail.

Nice To Haves

• Experience in user experience design.
• Familiarity with Google products and services.
• Knowledge of localization and digitization processes.

Responsibilities

• Design and implement technical solutions such as dashboards and reporting solutions.
• Drive insights from user data to optimize workflows.
• Improve user experience across products.
• Deliver solutions of moderate to high scope and complexity from ideation to execution.
• Work closely with product teams, data scientists, and vendor operations.
• Build and maintain systems and tools, and improve existing solutions.
• Transform business needs into technical solutions.

Benefits

• Bonus
• Equity
• Health benefits
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services