Technical Solutions Analyst

University of Wisconsin Stout • Madison, WI

11d • $87,500 - $107,500 • Hybrid

About The Position

The Business Systems Analyst (B A) is a key member of the Enterprise Architecture team supporting Enterprise Services and the IT as a Service ( ITaaS ) program at the Universities of Wisconsin. This role focuses on leveraging cloud, hybrid and on-prem technologies and enterprise-scale IT services to improve quality, scalability, and efficiency across UW Universities . BA partners with stakeholders to gather requirements, translate them into solutions, and support implementation of initiatives that optimize service adoption, integration, and cost efficiency. The BA contributes to overall cloud, hybrid and on-prem solutions architecture planning, risk identification, cost/financial analysis, and overall IT strategy, acting as a project manager or agile scrum master when needed, to ensure initiatives are delivered successfully. They work closely with UW IT teams, university stakeholders including university IT teams , and CIO leadership to align cloud initiatives with enterprise architecture, security, and digital transformation strategies.

Requirements

• Bachelor’s degree in Computer Science, Information Systems or related field OR equivalent work experience
• 3 years of IT experience in at least one area of IT

Nice To Haves

• 5 years of IT experience in at least on area of IT managing complex projects
• 3 years of experience with cloud technologies
• Domain knowledge of higher education

Responsibilities

• Collaborate with stakeholders to identify cloud adoption opportunities, migrations, and optimization needs.
• Perform functionality, integration, and data analysis across multi-cloud or hybrid environments.
• Work with cloud vendors (AWS, Azure, GCP) to evaluate services and make recommendations.
• Represent the customer and their requirements/needs within the overall IT service delivery framework.
• Ensure the customer needs are met while architecting an optimized solution both internally and with vendors.
• Act as the liaison between various solution providers to architect for a complete, cost efficient, and supportable solution.
• Prepare documentation to support governance, data catalog, data security, and testing efforts.
• Transition primary support of solutions to other teams while retaining Tier 3 architectural support responsibility for production solutions.
• Ensure there are open lines of communications and effective working relationships internally within OLITS; between the IT organizations of the UW-institutions; and between OLITS and outside organizations.
• Perform application configuration and advanced support for strategic enterprise applications for cloud, on-prem and hybrid architectures.
• Ensure projects align with cloud architecture principles, security frameworks, and enterprise IT strategy.
• Support configuration and advanced use of cloud-native applications and platforms.
• Contribute to prioritization and planning for cloud initiatives, migrations, and integrations.
• Foster effective relationships internally and across UW institutions to support cloud adoption and integration.
• Conduct requirements gathering, analysis, and architecture planning for a variety of enterprise and university specific projects including working with complex functional, integration and data analysis across multiple ERP systems.
• Work with vendors to meet the requirements and make final recommendations on technology selections.
• Advise on business process re-engineering using cloud-native solutions, automation, and advanced workflows.
• Recommend cloud applications, serverless architectures, and SaaS solutions to solve enterprise challenges.

Benefits

• Universities of Wisconsin employees receive an excellent benefits package.
• To learn more about the benefits package, review the Faculty, Academic Staff & Limited Appointees or University Staff
• Please see this link for total compensation information: Universities of Wisconsin Health & Retirement Contributions Estimator to provide you with total compensation information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees