Technical Services Representative

ACM Chemistries, Inc. • Richmond, VA

11d • Onsite

About The Position

Are you a hands-on problem solver who thrives in plant environments and builds trust quickly on the production floor?
We’re hiring a Technical Services Representative to support key customer accounts across the Mid-Atlantic. This is a high-impact, field-based role where your ability to communicate clearly, solve problems in real time, and build strong relationships will directly influence customer success and long-term growth.
You’ll regularly support plant operators, batch personnel, and leadership teams across diverse workforces.

Requirements

• 3–5 years in manufacturing, construction materials, or technical field service
• Mechanical and electrical aptitude
• Strong communication and relationship-building skills
• Highly organized, self-directed, and comfortable managing a demanding travel schedule
• Willingness to travel up to 70% (primarily weekdays, overnight travel required)
• Professionalism, accountability, and the ability to build trust on the plant floor

Nice To Haves

• Bilingual (English and Spanish)
• Concrete experience

Responsibilities

• Serve as the primary technical partner for assigned accounts
• Troubleshoot production challenges and optimize product performance on-site
• Lead and monitor field trials
• Inspect, calibrate, and maintain dispensing equipment
• Build strong working relationships with plant managers and operations teams
• Identify opportunities to improve performance and expand product utilization
• Deliver in-person training presentations for customers at their locations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed