Technical Services Representative
Mike Collins & Associates (Mca)•Chattanooga, TN
404d
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About The Position
The Technical Services Representative (TSR) role is designed for individuals passionate about IT and customer service. This position serves as the first point of contact for customer service calls, focusing on resolving tier-1 technical issues and providing support for various software and hardware problems. TSRs work collaboratively within a team to ensure high levels of customer satisfaction and are responsible for staying updated on company procedures and policies.
