Technical Services Manager (Facility Maintenance)
About The Position
THE TECHNICAL SERVICES MANAGER/FACILITY MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. What we are looking for! You love working in a fast-paced, multi-faceted hospitality scene You can communicate with the team members and guests in a way that inspires FUN! You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level You have never met a goal you can't beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks The ability to oversee all aspects of the business - from the most minor details to the big picture
Requirements
- 21+ years of age
- 3+ years of relevant experience in building maintenance; knowledge of bowling/pinsetters is a plus!
- Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and possess the strength required to repair, clean, and maintain the facility machines and equipment
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
- Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
- Monday through Friday, 8 am to 6 pm, weekends and evenings as needed, and on call for emergencies during business hours
Nice To Haves
- knowledge of bowling/pinsetters is a plus!
Responsibilities
- Developing and leading a team of 3-6 hourly team members to exceed guest’s expectations
- Maintaining, troubleshooting, and repairing all facility equipment
- Performing all scheduled and maintenance duties and responding to trouble calls
- Demonstrating proactive leadership by ensuring positive guest experiences and providing hands-on training to technicians
Benefits
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund (Supports team members during difficult times)
- 401K matching plan
- FREE food
- FREE gameplay
- Large leadership team = multiple managers per shift
- FUN work environment
- Grow your career!
- Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
- Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer
- Salary Range: 64543 - 75933
- We are an equal opportunity employer and participate in E-Verify in states where required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
