Technical Services Laboratory Technician II

Neogen Corporation • Lansing, MI

3d

About The Position

As part of Neogen’s Technical Service Lab team, you’ll work internal colleagues and directly with customers to identify the right-fit products that save them time and money. Every day, we solve complex challenges and deliver solutions that matter. You’ll become a trusted resource on Neogen’s products and their technical applications, helping ensure food safety and quality.

Requirements

• Hands-on experience in microbiology and/or chemistry.
• Knowledge of food safety and quality systems.
• Strong skills in technical report writing and documentation.
• Ability to deliver customer presentations with clarity and confidence.
• Creative problem-solving mindset to tackle complex technical challenges.
• Bachelor’s degree in Microbiology, Chemistry, Food Science, or a related field (required).
• 3–5 years of experience in food safety, microbiology, or chemistry (required).
• Strong understanding of laboratory protocols and ISO compliance.

Nice To Haves

• Experience with Neogen products such as:
• Petrifilm® Plates & Plate Reader
• Advanced Soleris® Automated Testing System
• Clean Trace® Hygiene Monitoring Tools
• Molecular Detection System (MDS)
• Reveal® 3-D and Veratox® ELISA kits

Responsibilities

• Perform matrix feasibility testing using industry-leading tools like Petrifilm® Plates, Soleris® Rapid Microbiology testing system, and Reveal® 3-D Allergen Kits.
• Develop and deliver customer-facing reports, protocols, and documentation for testing projects.
• Investigate and resolve performance cases, troubleshooting issues with Neogen kits such as Molecular Detection System (MDS) Kits and Veratox® ELISA kits
• Lead or assist in internal training sessions to build team expertise on Neogen technologies.
• Present study findings and technical insights to customers, both virtually and on-site.
• Support studies and participate in alpha/beta evaluations for new products.
• Maintain compliance with ISO standards and contribute to continuous improvement initiatives.

Benefits

• Opportunities to grow — from Technician to leadership roles.
• Exposure to cutting-edge technologies like Molecular Detection System (MDS) and advanced diagnostic kits.
• A collaborative, adaptable environment where learning never stops.
• A mission-driven company making a global impact on food and animal safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees