Technical Services Director

VerCom • Somerset, WI

18h • Onsite

About The Position

We are seeking a highly skilled and experienced Technical Services Director to support our onsite team. The ideal candidate will have a strong background in construction, IT communications, and project management. We would love to have a military veteran that is willing to learn in a hands-on and self-learning environment. Employing our veteran community is a strength of VerCom but is not a required prerequisite. VerCom would appreciate an individual that has a broad spectrum of experiences from radio through 5G communications, construction, and set up. They will be responsible for overseeing all aspects of our technical services department, including managing a team of technicians, developing and implementing new processes and procedures, and ensuring the highest level of customer satisfaction.

Requirements

• Proven experience managing a team and delivering successful projects
• Strong project management skills and ability to prioritize and manage multiple tasks and projects simultaneously
• Excellent communication and interpersonal skills
• Strong problem-solving and critical thinking abilities
• Familiarity with project management tools and methodologies
• Ability to adapt to a fast-paced and dynamic work environment

Responsibilities

• Manage and lead a team of technical services professionals, providing guidance, support, and training as needed
• Develop and implement new processes and procedures to improve the efficiency and effectiveness of our onsite team members.
• Collaborate with sales and marketing teams to identify new business opportunities and develop strategies to expand our technical services offerings
• Monitor and analyze department performance metrics and make recommendations for improvement
• Ensure compliance with industry standards and regulations
• Act as a point of escalation for complex technical issues and provide guidance and support to team members
• Develop and maintain strong relationships with clients to ensure their satisfaction and retention
• Keep up-to-date with the latest technology trends and advancements to stay ahead of the competition

Benefits

• competitive salary
• benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed