Technical Services Coordinator

Agiliti

95d

About The Position

The Technical Services Coordinator oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired and maintained. The Technical Services Coordinator ensures that accurate and detailed equipment records are kept, assists in growing technical services revenue and supports key daily office functions. The Technical Service Coordinator who works at a district office location also assists in managing the supply inventory and ensuring the accuracy and timeliness of customer billing functions.

Requirements

• Associate’s degree in Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor’s degree preferred.
• At least 1 year of technical experience.
• Knowledge of the healthcare industry, including hospital operations and medical equipment manufacturers.
• Experience in medical equipment preventive maintenance, repair, and handling.
• Ability to read and understand technical manuals and electric/pneumatic schematics.
• Demonstrated competency in operational verification procedures and preventive maintenance.
• Proficient in the use of test equipment.
• Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint).
• Valid driver’s license.
• Ability to lift and/or push 75 pounds.

Nice To Haves

• Strong communication and presentation skills.
• Flexible and coachable.
• Proactive and self-directed.
• Customer-focused and willing to go above and beyond.

Responsibilities

• Oversee and coordinate biomedical and field service technicians.
• Ensure timely and cost-effective inspection, repair, and maintenance of medical equipment.
• Maintain accurate and detailed equipment records.
• Assist in growing technical services revenue.
• Support key daily office functions.
• Manage supply inventory and ensure accuracy of customer billing functions.
• Participate in promoting revenue growth and cost containment.
• Resolve customer, employee, and service concerns.
• Ensure compliance with ISO regulations.
• Manage requisitions, parts, and supply inventory.
• Complete required documentation and reports.
• Coordinate and train technical services technicians.
• Hold self and others accountable for completion of assignments.
• Proactively manage continuous improvement opportunities.

Benefits

• Health insurance options for Medical, Dental & Vision plans.
• Short- and Long-Term Disability plans.
• Flexible Spending Accounts.
• Health Savings Accounts.
• Life Insurance Options.
• Paid Time Off.
• 401K Saving Plan with employer match.
• Employee Discounts.
• Tuition Reimbursement.
• Daily Pay program.
• Employee Assistance Program.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees