Technical Service Trainer - Heavy Machinery

Kobelco Construction Machinery USA•Katy, TX

About The Position

Technical Service Trainer Kobelco Construction Machinery in Katy, TX is looking to hire a hardworking full-time Technical Service Trainer . Do you enjoy inspiring others in their growth and development? Do you have excellent communication and presentation skills, and the ability to explain technical information in layman's terms? Are you looking to advance your career with an established and respected company ? If so, please read on! This technical service trainer position earns a competitive salary . We also offer excellent benefits , including medical , dental, vision, life, disability, 17 days of paid time off (PTO), and a 401(k) with a company match of up to 6% . If this sounds like the right opportunity in the heavy equipment industry for you, consider applying today! ABOUT KOBELCO CONSTRUCTION MACHINERY Since 1930, we've built our excavators to be leaders in the industry, adding innovation to our machines at every turn. We specialize in manufacturing excavators and cranes for distributors in the construction industry. We are dedicated to 100% customer satisfaction, always aiming to exceed expectations. Driven by passion, we pride ourselves on quality and service. This approach has resulted in continuous growth since our founding. Today, we're continuing our commitment to quality and innovation. In order to deliver the best to our clients, we have to hire the best! We work hard to attract and retain the kind of people who we are proud to have represented us. In addition to competitive wages and benefits , we provide a great atmosphere to work in, continual technical training, and opportunities for advancement . A DAY IN THE LIFE OF A TECHNICAL SERVICE TRAINER As a Technical Service Trainer, you provide invaluable opportunities for our clients in their technical development to advance their careers. You play a critical role in the success of the service training department. You will create and maintain training material, and deliver the material using instructor-led, electronic/web-based, and/or multimedia training methods and formats. Keeping company objectives in mind, you ensure the strategic alignment of the training department with the service department. Your dedication, leadership ability, and extensive knowledge of heavy equipment contributes to the overall success of our training presentations and modules! On a daily basis, you work with our service team members to find what the customer's needs are based on their troubleshooting out in the field. By planning ahead, you are able to develop and deliver solutions that meet manufacturing needs. You ensure that our crews have the knowledge they need to problem-solve and support the machinery. Using your great organizational skills, you build and deliver multiple training programs at one time. You are determined to make sure that the needs of our service team are met. In this position, you take great pride in your work and enjoy coming to work every day!

Requirements

AS/BS college degree or technical school graduate preferred
Experience working as a service trainer - looking for prior teaching experience
Knowledge of Microsoft Office and other computer software
Excellent presentation skills
Excellent time management skills
Strong leader with the ability to motivate others
Effectively handle conflict and crisis management

Nice To Haves

Familiarity with online training tools is a plus
College or technical degree in heavy equipment, machinery, diesel engines, hydraulics, or electric is preferred, but multiple factors will be taken into consideration.

Responsibilities

Create and maintain training material
Deliver the material using instructor-led, electronic/web-based, and/or multimedia training methods and formats
Ensure the strategic alignment of the training department with the service department
Work with our service team members to find what the customer's needs are based on their troubleshooting out in the field
Develop and deliver solutions that meet manufacturing needs
Ensure that our crews have the knowledge they need to problem-solve and support the machinery
Build and deliver multiple training programs at one time