Technical Service Specialist - Houston, TX

BASF SE•Houston, OR

1d•$75,000 - $87,500•Onsite

About The Position

We are looking for a Technical Service Specialist to join our Automotive Refinish team in Houston, TX. BASF’s Coatings division is a global expert in the development, production and marketing of innovative and sustainable automotive OEM and refinish coatings, decorative paints as well as applied surface treatments for metal, plastic and glass substrates in a wide range of industries. This portfolio is supplemented by "Beyond Paint Solutions," which enables new applications with innovative surfaces. You will work with some of the largest Body Shop and Distribution organizations in the market through paint application process development, correct application of products through teaching & hands-on demonstrations, and helping the sales team convert new business. You will work closely with the sales team to make sure our distribution partners are properly trained and can effectively sell and position our product offerings against competitive product lines. In addition, you will work with the Business Development and Sales team to gain new business and ensure identified Body Shop KPI’s are achieved.As a Technical Service Specialist - Houston, TX, you create chemistry by... Being responsible for the technical success of BASF’s automotive refinish products, in the Houston TX market. Working on coating technologies including solvent & waterborne base coat/clear coat systems, OEM paint approval process, new product and process development at the field level and affecting positive financial impact through product usage and application training. Training and developing our Body Shop and Distribution customers, you will make process improvement recommendations that can be highly valuable to end users. Leading new product and customer demonstrations, being proficient in product application, selling and implementing new products, and generating a positive experience with BASF-branded products. Participating in the technical aspects of the sales process. Leading customer training to ensure BASF product proficiencies and product conversions of new BASF customers. Working with the BASF team to help meet and exceed new business and financial targets. Adding value to our customers through root cause analysis, trouble-shooting technical applications, and color match issues.

Requirements

HS Diploma (or equivalent) coupled with relevant experience
At least 10 years of industry experience preferably as a Refinish Technician
Strong understanding of competitive products and tools
Ability to utilize Microsoft Office tools to lead presentations focused on introducing new products to the market and supporting a better understanding of BASF-branded products

Nice To Haves

Proficient with BASF’s current Automotive Refinish products and technology tools (a plus)
CRM expertise is a plus

Responsibilities

Being responsible for the technical success of BASF’s automotive refinish products, in the Houston TX market.
Working on coating technologies including solvent & waterborne base coat/clear coat systems, OEM paint approval process, new product and process development at the field level and affecting positive financial impact through product usage and application training.
Training and developing our Body Shop and Distribution customers, you will make process improvement recommendations that can be highly valuable to end users.
Leading new product and customer demonstrations, being proficient in product application, selling and implementing new products, and generating a positive experience with BASF-branded products.
Participating in the technical aspects of the sales process.
Leading customer training to ensure BASF product proficiencies and product conversions of new BASF customers.
Working with the BASF team to help meet and exceed new business and financial targets.
Adding value to our customers through root cause analysis, trouble-shooting technical applications, and color match issues.

Benefits

Flexible work arrangements whenever possible
Highly competitive retirement savings plan with company match and investment options
Well-being programs that include comprehensive mental health support for you and your household family members
Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
Back-up child and elder care with discount programs for families of all ages and stages
Mentoring and career development opportunities that allow you to share, learn, and thrive
Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
Employee crisis support for when the unexpected happens
Access to our BASF wine cellar, employee discounts, and much more!

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