Technical Service Specialist - Personal Care

BASF SE • OR

90d • $113,600 - $142,000

About The Position

We are looking for a Technical Service Specialist to join our Personal Care team in Care Chemicals. BASF’s Care Chemicals division is a globally leading supplier to the cosmetics, detergents and cleaning industries. We also offer solutions for technical applications and crop protection. Together with our customers, we create innovative solutions to meet the current and future needs of society more sustainably. We contribute to the long-term success of our customers’ brands with a broad range of products and concepts via our global network of production and development site. We're seeking a dynamic and dedicated Technical Service Specialist to support our valued Distribution partners across the United States and Canada. If you thrive in a collaborative, fast-paced environment and are eager to make an impact with the world’s leading chemical company, we welcome you to explore this exciting opportunity. Your primary responsibility will be to provide technical expertise and service, enabling our partners to confidently represent, promote, and sell our broad portfolio of personal care ingredients.

Requirements

• Hold a bachelor’s degree in Chemistry, Cosmetic Science, Biology, or a related scientific discipline.
• Demonstrate the ability to learn and master a large portfolio of ingredients and understand their applications in personal care formulations.
• Have strong problem-solving skills and a customer-centric mindset.
• Proven track record of communicating and presenting technical information effectively to diverse audiences.
• Ability to collaborate in managing multiple priorities in a fast-paced environment.
• Willing and able to travel up to 40% across the US and Canada.
• Understanding of regulatory requirements and industry standards in the personal care sector is preferred.
• Previous experience in a Distribution environment is a plus.

Responsibilities

• Serving as the primary technical resource for distribution partners, providing best-in-class support across personal care applications including hair care, skin care, body care, and sun care.
• Assisting with troubleshooting formulation challenges and offering creative solutions to meet product development goals.
• Developing a deep, working knowledge of BASF’s extensive portfolio of personal care ingredients and their performance in various formulations.
• Responding promptly to technical inquiries regarding ingredient selection, usage, compatibility, and regulatory compliance.
• Delivering engaging presentations, demonstrations, and technical training sessions—both in-person and virtually.
• Collaborating closely with the sales team to align technical support with strategic business objectives.
• Identifying new opportunities and fostering strong partner relationships.
• Maintaining thorough records of technical service activities and market intelligence.
• Traveling up to 40% to meet with distribution partners, attend industry events, and support key sales initiatives across North America.

Benefits

• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees