The BioMonitoring business of MilliporeSigma Corporation is seeking a Technical Service Specialist to support the microbiology quality control field, with a strong focus on the pharmaceutical, biotech, food, beverage, and other regulated microbiological testing markets. BioMonitoring is focused on supporting microbiology needs, particularly focused in regulated markets, such as pharma/biotech, food suppliers, manufacturing, processing facilities, testing laboratories, beverage manufacturers, pharmacy/hospital microbiology labs, and drinking water. This Technical Service Specialist will be digitally savvy with strong communication skills and engage with customers digitally through virtual meetings, voice and video calls, website chat functions, and email inquiries. They will be required to understand various microbiological workflows, including but not limited to sterility testing, pathogen testing, bioburden, environmental monitoring, and rapid microbial technologies. They will work collaboratively with customer quality assurance and quality control groups, utilizing internal partners such as Product management, Commercial Sales, Field Marketing, Technology Specialists, and Global Product Quality teams at various manufacturing sites, as necessary to maintain a high level of customer satisfaction. Travel expectations are >15%. This is a hybrid role, alternating flexibly between remote work and office days in Burlington, MA.