Technical Service Representative: Ambler, PA

Sun Chemical Corporation • Philadelphia, PA

1d • Onsite

About The Position

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at
www.sunchemical.com or connect with us on LinkedIn or Twitter

Location: Ambler, PA (Must reside within reasonable commuting distance)

We are seeking an experienced Techical Service Rep with excellent color matching skills to join our team in Ambler, PA. This role is critical in supporting our metal decoration ink operations and ensuring precise color matching within established visual and spectrophotometric guidelines. The ideal candidate will have a strong understanding of color theory, excellent technical skills, and the ability to thrive in a dynamic, customer-focused environment.

Requirements

• Proven experience in color matching and a solid understanding of color theory principles.
• Familiarity with sheetfed and metal deco paste inks and related processes.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills for effective customer interaction.
• Ability to work independently and collaboratively with internal and external stakeholders.
• Willingness to travel as required.

Nice To Haves

• Experience with spectrophotometers and color measurement tools.
• X-rite (CMA Software Training or Color Cert)
• Knowledge of ink formulation and printing processes for metal decoration.

Responsibilities

• Accurately color match metal deco paste inks to meet visual and Spectro standards.
• Apply principles of color science to achieve consistent and high-quality results.
• Work effectively with Crown Color-Center leadership and navigate dynamics with an established competitor onsite.
• Provide direct support to active 2-piece metal deco customers, including sharing ink formulas, printed IGT samples, and system updates for visibility across the ink network.
• Adapt to customer needs and manage a busy daily workload on-site.
• Oversee ink room equipment, order consumables, and coordinate maintenance.
• Maintain organized workflows and ensure operational readiness.
• Utilize available time to expand color options by matching remaining inks within the INX color portfolio.
• Ability to travel to Sun RCML and/or Sun metal deco customer sites for on-site support and training as needed.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed