Technical Service Engineer

DuPont de Nemours Inc.•Wilmington, DE

28d

About The Position

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers Technical Service & Development Specialist DuPont Water Solutions has an exciting and challenging opportunity for a Technical Service and Development Specialist. Flexibility exists for the location to be at Midland, MI or Edina, MN, but the preferred location is Wilmington, DE. DuPont Water Solutions, a division of DuPont de Nemours, Inc., develops innovative products and solutions that address societal megatrends, including Energy, Transportation and Infrastructure, and Health and Nutrition. We are a global leader in the major markets we serve, including electronics, power generation, Residential water purification, and food and beverage, to name a few. This position is based within the DuPont Water Solutions (DWS) business and will report to the North American Technical Service & Development Manager. The selected candidate will be responsible for providing technical support for Reverse Osmosis/Nano Filtration and Ultrafiltration products that are used in nutrition, residential/municipal, and industrial water markets in North America.

Requirements

Bachelor's degree in Chemistry or Chemical Engineering
Demonstrate leadership and credibility
Demonstrate creativity
Exhibit strong relationship building and communication skills
Easily adapts to changing needs.

Responsibilities

Deliver unequaled technical support (process design, projections, start up, trouble-shooting) to customers across products and applications
Partner with the commercial team to support delivery of the business plan, by developing customer intimacy and generating/presenting relevant, credible, high quality technical information for targeted customers.
Engage with customers, building productive and collaborative trust-based relationships with the assigned accounts and professional organizations
Deliver organic growth & support the Market/Application initiatives and strategies
Provide application and product training seminars to customers and end-users
Identify new opportunities/product gaps and represent customer needs to Research and Application Development to offer new solutions
Work closely with all business functions to resolve quality issues and provide product improvements
Help support concept/pilot work for new opportunities in specific applications in conjunction with the Application Development group
Support industry trade shows and events as the technology expert. Participation includes presenting technical papers and presentations at conferences and in industry journals.