The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You’ll combine deep product expertise with a consultative approach to guide customers through their security journey—translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment. You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer’s environment, ensuring seamless delivery and exceptional customer experience.