Technical Sales Specialist

Fairbanks Scales•Overland Park, KS

About The Position

The Solutions Specialist coordinates various departments and external contacts to provide cost-effective custom weighing solutions that meet or exceed customers' expectations. This position will help maximize the market share and profitability of the Fairbanks Scales product lines. Essential Job Duties Estimates project costs, consults, and provides timely and effective communication during a project with multiple internal groups at all levels of the organization including sales and engineering on technical matters, ensuring the feasibility of proposed solutions. Participates in needs analysis and information gathering meetings with Sales, Service, Distribution, and customers as required to help define the best customer solution. Supports all industrial and other products that are designed, built, shipped, or sold out of the company's manufacturing facilities. Provides outside vendors and contractors pricing on modifications to existing products and products not carried in our system. Evaluates existing systems to determine effectiveness and suggests changes to meet customer requirements. Works with engineers and other departments to resolve problems that arise during and after product implementation. Produces reports and analyzes data to track product trends, profitability, and close rates of special products. Participates, develops and may conduct user training. Completes required training as assigned. Organize travel, transportation, meals, and expenses for technician Instructor Led Training classes at the corporate office. Follow progress of engineering teams on solution designs to maintain consistent and reasonable lead times. Other duties as assigned.

Requirements

Associate's degree in business or a related technical field or equivalent experience is preferred.
Minimum of two (2) years' experience in scale, process control equipment or software support is preferred.
Proficient in Microsoft Office products - specifically Excel, Word, and Outlook.
Ability to effectively communicate, both verbally and in writing.
Skills in problem solving, planning, decision making, negotiating, and cost analysis.
Able to work independently and within a group setting.
Is reliable, dependable, courteous, and shows initiative and perseverance.
Able to act within a structured company and support the final decisions of superiors and the constructive efforts of others.
Demonstrates the ability to adapt and change as the position and market changes.
Demonstrates maturity, self-confidence, diversity and common sense.
Able to act within a structured company and support the final decisions of superiors and the constructive efforts of others
Regular attendance is a necessary and essential function.

Nice To Haves

Experience in costing industrial equipment, sales or custom products is preferred.

Responsibilities

Estimates project costs, consults, and provides timely and effective communication during a project with multiple internal groups at all levels of the organization including sales and engineering on technical matters, ensuring the feasibility of proposed solutions.
Participates in needs analysis and information gathering meetings with Sales, Service, Distribution, and customers as required to help define the best customer solution.
Supports all industrial and other products that are designed, built, shipped, or sold out of the company's manufacturing facilities.
Provides outside vendors and contractors pricing on modifications to existing products and products not carried in our system.
Evaluates existing systems to determine effectiveness and suggests changes to meet customer requirements.
Works with engineers and other departments to resolve problems that arise during and after product implementation.
Produces reports and analyzes data to track product trends, profitability, and close rates of special products.
Participates, develops and may conduct user training.
Completes required training as assigned.
Organize travel, transportation, meals, and expenses for technician Instructor Led Training classes at the corporate office.
Follow progress of engineering teams on solution designs to maintain consistent and reasonable lead times.
Other duties as assigned.