About The Position

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate. SUMMARY The Technical Services Trainer will serve as the technical subject matter expert and be responsible for responding to technical, installation and product related questions. This position will also be responsible for the development and implementation of both classroom and field installation training programs for our products. Product responsibility includes all Stone brands. This position will be the Southwestern territories.

Requirements

  • 5 years of construction experience and/or 5 years of masonry experience and/or 3 years installing manufactured stone veneer preferred
  • Well versed in all aspects of installation techniques, product knowledge, building codes and product warranties
  • Time management and problem-solving skills
  • Highly motivated and results-driven
  • Excellent communications skills both written and verbal
  • Demonstrate the ability to communicate, present, and influence credibly and effectively
  • The employee must be able to operate a pickup truck with trailer as needed.
  • Job will require on average between 25% and 50% travel.
  • Ability to be away from home for multiple nights per week and riding in automobiles for several hours per day is required.
  • Insurability and valid US state driver’s license is mandatory.

Nice To Haves

  • Ability to speak Spanish is a plus.

Responsibilities

  • Work safely every day and demand safety from those in contact with
  • Conduct training on Westlake Royal Stone Solutions products and installation guidelines for sales team and consumers
  • Deliver product knowledge training of Westlake Royal Stone Solutions ancillary products to educate and create demand for those products
  • Present Power Point training for contractors, builders and industry professionals
  • Help increase the quality of installation by performing hands on training
  • Increase the number of qualified installers by working with trade organizations and Trade Training Schools
  • Develop relationships with contractors and installation companies within the territory.
  • Participate in preconstruction and jobsite visits for ongoing projects
  • Assist Area Sales Manager pull through demand for Westlake Royal Stone Solutions with job specific support and training
  • Provide support to regional sales teams to help grow sales through product knowledge, support and service
  • Support Warranty Claims Dept through site visit for information gathering.
  • Continues to lead initiatives around safety, ensuring safety is part of our culture

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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