International Paper-posted 4 months ago
$82,500 - $110,000/Yr
Full-time • Mid Level
Eaton, OH
Paper Manufacturing

The Technical Sales Representative is responsible for the resolution of significant technical, scientific, or engineering issues that affect the sales installation and utilization of organization products and/or services. This role coordinates appropriate course of action with senior technical leaders and provides insights for the development of customer Value Propositions that will create market advantage. The representative will provide timely feedback on market, customer, and competitive activity influencing the market, participate in development, and have responsibility for delivery of financial solutions. Acting as a technical expert, the representative will troubleshoot the technical aspects of product sales, manufacturing, and development. Activities involve visiting company manufacturing and customer facilities to identify and resolve technical product manufacturing issues and, in some organizations, the installation, repair, and preventative maintenance of equipment sales. The representative serves as a resource for other internal departments and may be sought out by others for advice and solutions, identifying and initiating problem resolution process improvement and serving as the primary resource to company and customer operations.

  • Resolve significant technical, scientific, or engineering issues affecting sales installation and utilization of products and services.
  • Coordinate actions with senior technical leaders.
  • Provide insights for development of customer Value Propositions.
  • Deliver timely feedback on market, customer, and competitive activity.
  • Participate in development and delivery of financial solutions.
  • Act as a technical expert in troubleshooting product sales, manufacturing, and development.
  • Visit manufacturing and customer facilities to resolve technical product issues.
  • Serve as a resource for internal departments and provide advice and solutions.
  • Identify and initiate problem resolution process improvements.
  • BS/BA in Related Field preferred.
  • 8+ years' experience with packaging applications.
  • Experience in the corrugated box industry required.
  • Maintenance or engineering education or completion of advanced trade certification training is a plus.
  • Customer Focus
  • Problem Solving
  • Drive for Results
  • Action Oriented
  • Priority Setting
  • Medical, Dental, Life insurance
  • Flexible Spending Accounts
  • Short-term and Long-term Disability
  • 401(k)
  • Company-funded retirement contributions
  • Paid Time Off
  • Education & Development (including Tuition Reimbursement)
  • Student Loan Repayment Assistance
  • Voluntary Benefits including insurance for home, auto, vision and pets
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